Home / Contact

Start the conversation

Tell us which machines need service, or which parts you need. We reply with scope and pricing within 48–72 hours.

Chat on WhatsApp · +86 138 0151 0522

Prefer chat? Tap to message us on WhatsApp — we usually reply within a few hours during China business hours.

Send an inquiry

Fill in the form and we will come back with scope, lead time and pricing within 48–72 hours.

Drawings or photos can follow by email to Info@raumatech.com after submission.

What to send us

The more data you share, the sharper our first answer.

  • Field service: machine model & speed, failure photos, position and symptoms
  • Spare parts: drawing number, sample, or old part for survey; material & acceptance standard if defined
  • Roll repair: roll type, dimensions, duty (speed, line load, medium), current problem
  • Carbon-fiber rolls: face length, diameter, span, load cases, and your pain point (deflection / vibration / weight / energy)
Response commitment: quotation within 48–72 h of inquiry · first technical assessment within 3 working days of receiving data · CFRP roll concept & predicted deflection within one week.

Direct contacts

Email: Info@raumatech.com

Phone / WhatsApp: +86 138 0151 0522

Head office: Jiangsu, China — serving mills in Russia, the CIS and worldwide with export-ready logistics and RMB / local-currency settlement.

Field-service coordination available for on-site work in Russia & the CIS — our engineers travel with instruments, SOPs and dedicated tooling.